New Minnesota Government Access

The browser requirements for New MGA have been updated.  The following browsers and versions are now supported for New MGA: Internet Explorer (10 and 11); Google Chrome (42 and 43); Mozilla Firefox (37 and 38); Safari (7 and 8); and Microsoft Edge.

The Minnesota Judicial Branch offers New Minnesota Government Access (New MGA) accounts to Minnesota Government Agencies. A New MGA account allows a Government Agency to access appropriate electronic court records and documents stored in the Minnesota Court Information System for cases in Minnesota district courts. New MGA is an Internet browser-based application that requires no installation. Users access New MGA through individual login accounts.
Use the tabs above to find additional information about New MGA.

New MGA is available now for all Minnesota Government Agencies in all Minnesota counties.

Update: Effective June 20, 2016, certain government agencies are able to access additional confidential documents in New MGA.  The list of additional confidential documents for government agencies is available here: New MGA Confidential Document Access Overview. The additional confidential documents are electronically accessible day-forward beginning June 20, 2016.  In other words, documents included on the above list and filed on or after June 20, 2016, may be electronically available through New MGA.  Documents that contain restricted identifiers will not be electronically accessible, pursuant to Minn. Gen. R. Prac. 11.

Contact local court administration to request access to confidential documents filed prior to June 20, 2016, that are not available in New MGA.  Any questions about access to a specific document should also be directed to local court administration.

If you are not part of a Government Agency, access to some public court records is available through Minnesota Trial Court Public Access (MPA) Remote View.


1. I have a question about New MGA. Who do I contact?
Please go to our New MGA Support Plan located on the public New MGA website. Submit your question using one of the 3 options.  Be sure to select the correct option to ensure your question goes to the appropriate support staff and can be answered as quickly as possible.  These New MGA FAQs, based on user questions and suggestions, may also provide the information you are seeking.
2. How will my agency’s Odyssey Assistant (OA) account change when I apply for New MGA?
No changes are being made to OA accounts.  New MGA will eventually replace OA, however, no date has been decided or set for when OA accounts will be disabled.  You may continue to use your agency’s OA account and your New MGA account until OA accounts are disabled.  Notice will be provided to OA account users before OA accounts are disabled.  Note: as of July 2012, new OA accounts and OA account changes are not being granted.
3. Why am I getting a message saying the web address is incorrect after I saved the New MGA website
The bookmark/favorite link has been corrupted and has the incorrect address in the URL address bar (e.g.  To correct this error or avoid this from happening again, update or change the link to the root site address
4. Why does New MGA have an automatic log off?
For security reasons, New MGA automatically logs you out of the system after 30 minutes of inactivity. The automatic log out is required because the Judicial Branch is sharing confidential case information and confidential documents through New MGA.
5. Will I be charged fees for using New MGA?
No. Not at this time. The Master Subscriber Agreement does include fee provisions, in the event that fees are added in the future. Agencies will be notified before any fees are imposed.

Using New MGA

6. What is my user name?
Your user name is the e-mail address you entered when you registered for New MGA. We recommend the address be your daily e-mail address used with your agency.
7. What cases and documents can I access in New MGA?
The case documents and access available is explained in our New MGA Subscriber Access Overview and New MGA Confidential Document Access Overview handouts located on the public New MGA training tab.  Please contact if you have additional questions about your access.
8. How do I get access to a document if I cannot access the document in New MGA?
Please contact local court administration to request access to the document.  Include the case number and the document name in your request.   The document may need to be reviewed by local court administration.
9. When searching, I received the following: “There was an error while processing your request. Please try again later.” What do I do?
First, click on the “Smart Search” tab and resubmit your request.  Sometimes the result appears after the second or third request.  If that does not work, please report this issue via our Technical Support Form.  We are tracking when this error occurs and sending the information to our vendor.
10. How do I view a court calendar in New MGA?
New MGA has a Hearings Search option. You can search for hearings by judicial officer, party name, case number, attorney name and/or attorney bar number for an entered date range.  New MGA does not provide a calendar “session” view that displays the calendar(s) for a particular county or court location.  We are aware of this need and are hoping to have this functionality in a future release, although a specific date is not available.  You may continue to use Odyssey Assistant (“OA”) calendar functionality, if available at your agency.
11. How do I view eCitations in New MGA? I see “Citation e-Filed,” but not the actual citation.
The eCitations are data only and not documents available in New MGA.  When paper citations are filed (e.g. agency can’t eFile), the document may or may not be imaged.  Prosecutors may be able to access eCitations through their eCharging accounts.  We are currently working to provide information needed from the citation in New MGA, although a specific date is not available.
12. How can I see if a party has an active warrant? Where is the warrant flag?
At this time, a warrant flag is not present in New MGA.  You may want to check with law enforcement to see if there are active warrants for a party.  New MGA users are able to see if a warrant exists and any imaged warrant documents when viewing the individual case record.  You can find the case records through a case number search, a party name search, or a hearing search.  We are aware of the need for additional warrant functionality and are hoping to have this in a future release, although a specific date is not available.
13. Where can the law enforcement agency’s ICR# be found?
Law enforcement agency ICR numbers are not currently available in New MGA.  If the charging document is available, you may find this information on the document.  We are aware of this need and are hoping to have this functionality in a future release, although a specific date is not available.
14. Where and what is the “Register of Actions” in New MGA?
The Register of Actions displays information and events on court case records, including party information, charges, dispositions, sentences, hearings, documents filed, warrants, fines, and fee information.  In New MGA, the Register of Actions also includes links to appropriate document images. When you click on the case number or party name, you are taken to “Details,” which is the equivalent of the Register of Actions.  Specific sections can then be expanded for additional information.
15. Why doesn’t the Documents section on the ROA show the date the document was filed? How can I get more information?
If you want to view a document from a certain date, you will find the date in the “Other Events and Hearings Information” section. This is where we recommend you view documents. The “Documents” section lists all available documents but does not list the filed date. 
16. How do I narrow my search results when searching by a party name?
Use the Advanced Search Options, such as date of birth, court location or case type. Entering more information will give you fewer and more accurate search results.  If you are using Advanced Search options and the information you entered is not part of the case record (e.g.  missing date of birth or no middle name), the party name or case will not display in the search results.  More information is available here: Quick Reference Guide: Using the Advanced Search Options. When using the Advanced Search, be sure to clear the search fields before your next search!
17. How do I return to my list of search results?
Use the “Search Results” section within the New MGA application to go back to your search results. You can also click “Smart Search” to go back to the Smart Search option. Using the forward and back arrow in your browser will not return you to a previous screen and may take you out of the system.
18. Can I copy and paste a case number into Smart Search?
We recommend you do not copy and paste case numbers when using Smart Search. Copied and pasted information may include extra spaces that may not be apparent and may give you a result of “No results returned” when a party or case actually does exist.  All spaces before and after in the case number or party name must be removed when searching.
19. How do I search if I only have a partial name or case number?
You can search by using a wildcard (*) asterisk:
  • The user can type in a minimum 4 letters or numbers and then the wildcard asterisk in the Smart Search field and click submit.
  • If a user types 4 alpha characters and a wildcard, the system will return a list of matching names instead of record numbers.
  • If no wildcard is present, the system assumes an exact name or case search.
20. Can I search by Case Status and what does it mean?
While there is an option, we do not recommend searching by case status. Case status indicates the particular stage of the proceedings for the case and use of case status can vary from court to court.
21. How do I search for a monetary judgment using New MGA?
At this time, you need to use MPA Remote to search for judgments. You may also use an MPA Courthouse terminal at any Minnesota District Court to perform a judgment search.
22. Can I use New MGA for background checks?
No. Background checks are conducted through the Minnesota Bureau of Criminal Apprehension's (BCA) Computerized Criminal History (CCH) system, which you can access:
  • Online at;
  • At their office located at 1430 Maryland Avenue East in St. Paul; or
  • By calling (651) 793-2400 for information.
The BCA's CCH system links prior criminal history through fingerprints to verify the identification of the individual. New MGA cannot provide this level of verification.

New MGA Agency Application Process

23. How does my agency apply for New MGA?
The agency application process for New MGA is outlined on the New MGA webpage under the Apply for New MGA Access tab.
24. How do I add or remove a user for my agency?
To add new users and remove users from your current New MGA accounts, go to our public New MGA webpage. Click on the Update Existing New MGA Accounts tab.
25. How and where do I send (submit) the New MGA application materials?
New agency applications and Change Requests are sent to  Please do not mail or email materials to other addresses unless specifically requested.  Additionally, secured emails and attachments sent through third party applications cannot be opened by the Judicial Branch.
26. Who should sign the Master Subscriber Agreement?
The Master Subscriber Agreement is to be signed by the director/administrator/manager of your agency, on behalf of the entire agency (i.e., identify your agency name at its highest level, such as Ramsey County Attorney’s Office, or City of Montevideo, or other agency/entity name). Many agencies require city council or county board action to grant the authority to enter into the agreement.
27. Does the Agency Account Manager have certain responsibilities, and does each agency need an Agency Account Manager?
Yes, each agency is required under the Master Subscriber Agreement to have an Agency Account Manager. The Agency Account Manager responsibilities include:
  • Serving as the point of contact between the agency and the State Court Administrator’s Office;
  • Maintaining a current list of the agency’s Individual Users and their signed User Acknowledgment Forms;
  • Promptly notifying State Court Administration when an agency’s Individual Users with individual logins should have accounts added or deleted; and
  • Reporting violations of the Agreement by an agency’s Individual Users and the steps taken to remedy the violations.
28. Who should serve as the Agency Account Manager in my agency?
Your agency director/administrator/manager designates the individual he or she wishes to serve as the Agency Account Manager. The Agency Account Manager must be able to perform the responsibilities stated above (See #27).  Larger agencies may need to have more than one Agency Account Manager.  However, we strongly recommend agencies have no more than two agency account managers.
29. Why am I not receiving the account registration e-mails?
Check your junk mailbox and/or spam folder for the registration e-mails. The e-mails may also take some time to generate (often up to one hour).
30. I registered for New MGA and I do not have access. What happened?
You need to work with your Agency Account Manager, who will submit a request on your behalf.  Registering your email address is just one step in requesting access to New MGA.  New MGA accounts may take a few weeks to set up after we receive the necessary information from the Agency Account Manager.  Once your account is set up, you will receive an email.
31. As the Agency Account Manager, how do I know if my users have registered?
Your users can confirm if they have completed the registration process.  Users that have completed the process will receive two confirmation emails, which you can use to verify their registration.  A Quick Reference Guide is available to assist users with both steps of registration.
32. Do I need to complete the mobile phone number question during registration?
No. This is not a required field.  Completing this field will not update any attorney or agency information on any case records with the Minnesota district courts.
33. Which county do I select when registering if I work in multiple counties?
During registration, select one of your multiple counties from the dropdown menu.  A “State” option is also available in the dropdown menu for agencies that have statewide jurisdiction, such as the State Appellate Public Defender’s Office.  Public defenders will be prompted to select a district when registering. Make sure to include your full agency name during the registration process.
34. How do I apply for New MGA if I am a contract city attorney?
The city/municipality that you contract with is the “agency” for the purposes of your New MGA application. The city/municipality will enter into the Master Subscriber Agreement and sign the Request Form. Make sure to include documentation of verification of authority for the person signing the agreement. You will likely submit the application on behalf of the city/municipality.
If you represent/work for more than one city, please contact prior to submitting your application and we will assist with the application process.  Your New MGA registration process will depend on the county where each agency is located.  You may need to complete a separate registration for each agency if the agency access differs. Each of your agencies needs to submit a Master Subscriber Agreement and the required supporting documentation.
35. What if my e-mail address changes?
  • If you have changed agencies:
    • You will need to register your new email address and request access with the help of your new Agency Account Manager.
    • Your access with your old e-mail address will be removed per your former agency’s Agency Account Manager.
  • If your e-mail address has changed because of a name change:
    • You can update your contact e-mail address by editing your New MGA profile. This is the address that may be used for system notifications and user communications.
    • If you want to change your login ID to match your new email address, you will need to register the new email address and request access with the help of your Agency Account Manager.  The Agency Account Manager will also need to request that your old email address be deactivated.

To apply for New MGA, Government Agencies will need to designate an Agency Account Manager, who will coordinate the Users’ responsibilities of the application process (register online and sign a User Acknowledgement Form), and submit the required Application Materials to the Minnesota Judicial Branch. Once your application has been submitted, approved, and processed, Users will be able to use New MGA. 

To apply for New MGA, Agency Account Managers should follow and use the Instructions, Tips, and Checklist by clicking the links below or, for a printable version, use the links in the Printable Resources section on this tab.

Users will be given instructions (on how to register for New MGA) by their Agency Account Managers.


Government Agencies that have completed the application process (in the Apply for New MGA Access tab) and are using New MGA may need to later add new Users (e.g., a new employee) or remove Users (e.g., an employee who has left the Agency).

To add or remove a User, the Agency Account Manager will submit a Change Request Form with other documents as separate attachments to the Minnesota Judicial Branch.  

Follow the instructions below to successfully add or remove a User. 

Add User

Agency Account Manager completes the following:

  1. Send User two documents:  the Users’ Instructions and Quick Reference Guide:  Registering for New MGA (both documents are included in your Agency Account Managers’ Instructions).
  2. CAT (Configuration Assessment Tool) after each User has registered online – in an Excel spreadsheet.
  3. Gather and combine signed User Acknowledgement Form(s) after each User has registered online and completed the form – compiled in one PDF document.
  4. New MGA Change Request Form
  5. Submit all Documents to

Remove User

Agency Account Manager completes the following:
  1. CAT (Configuration Assessment Tool)  – in an Excel spreadsheet.
  2. New MGA Change Request Form
  3. Submit all Documents to
  • Multiple Change Request Forms may be submitted. The form(s) can be signed by the Agency Account Manager designated on the original New MGA Request Form.
  • If you are adding and removing Users at the same time, provide two, separate CATs. Each CAT must be submitted in an Excel spreadsheet (not as a scanned document).
  • To apply for New MGA access as a first-time applicant, go to the Apply for New MGA Access tab.
  • For further information, review the Agency Account Managers’ Tips.
New MGA Support Plan

The New MGA Support Plan is available to provide assistance related to New MGA.  To get answers to your questions and assist you with using New MGA, please select one of the below options.  Be sure to select the correct option for your questions to ensure your question goes to the appropriate support staff and can be answered as quickly as possible.

1. Questions about Submitting the Agency Application or Access:
(NOTE: Application materials and Change Requests must be sent to


  • Who should sign the Master Subscriber Agreement for my agency?
  • My users have all registered for New MGA.  Where do I send the application materials?
  • Does my agency have access to confidential juvenile delinquency case records?
2. Technical Support Questions
Complete the Technical Support Form.  Provide as much detail as possible, including case number, document name and date/time.
If you received an error message when using New MGA, please take a screenshot and describe the error message.     

  • I received an error when registering for New MGA. What should I do?
  • When I try to log into my account, I receive an error message.
  • I receive an error message when attempting to access a case.  Now what?
3. Questions Related to a Specific Case or Document
Contact the applicable local court administration.

  • Who is the judicial officer assigned to {X} case?
  • Why is {Z} listed as a participant on {Y} case?
  • What does this abbreviation mean?
  • I cannot access a document via New MGA. 

Access Existing Accounts
For Individual Users that have active accounts, New MGA may be accessed through: New MGA Login Access.
Please review the “Notification” section of the login screen for New MGA updates and other information.

Live web-based training

Live web-based (WebEx) training sessions are available for government agencies and court administration staff on the New MGA process. The training includes all of the information a government subscriber needs to complete the registration process, to learn how to use the new system, and to understand the legal basis behind the practice. The training content is applicable statewide.
  • The sessions are approximately 60 minutes long, including time for questions at the conclusion of the presentation. Please review the schedule below, select a date and time that works for you, and click the “Register” link to complete registration for the training.

You will receive an e-mail confirming your registration. If you do not receive this e-mail within 24 hours, please contact Kimberly Black at

Training Sessions

Please note that there is a minimum attendance of five; notice of cancellation will be posted on this page at least 24 hours in advance if a session is canceled due to low registration.

October Training Sessions

Tuesday, October 4, 2016, 9:00 a.m. - Click to Register
Thursday, October 20, 2016, 2:00 p.m. - Click to Register

November Training Sessions

Tuesday, November 8, 2016, 9:00am - Click to Register
Thursday, November 17, 2016, 2:00pm - Click to Register

December Training Sessions

Thursday, December 1, 2016, 2:00pm - Click to Register
Tuesday, December 13, 2016, 9:00am - Click to Register
Tuesday, December 20, 2016, 9:00am - Click to Register

Carefully read the following Policies & Notices. Check back periodically for new versions. The following documents give you important information on the supporting Court Rules and terms and conditions governing your account. The Master Subscriber Agreement requires that you stay up to date on this information.

  • Policies & Notices for MGA Login Accounts – Read this document first to understand how to submit a request for a New MGA login account and to learn applicable policies and notices related to your account.
  • FAQ for New MGA – Refer to the FAQ tab for important information on New MGA.