Minnesota Government Access

Use the Resources and Support tab to find information about MGA assistance. Submit your question using one of the 3 options. Be sure to select the most relevant option to ensure your question goes to the appropriate support staff and can be answered as quickly as possible.  

The bookmark/favorite link has been corrupted and has the incorrect address in the URL address bar (e.g. https://mga.courts.state.mn.us/MNPRODPORTAL?AspxAutoDetectCookieSupport=1).  To correct this error or avoid this from happening again, update or change the link to the root site address https://mga.courts.state.mn.us/MNPRODPORTAL.

For security reasons, MGA automatically logs you out of the system after 60 minutes of inactivity. The automatic log out is required because the Judicial Branch is sharing confidential case information and confidential documents through MGA.

No. The Master Subscriber Agreement does include fee provisions in the event that fees are added in the future. Agencies will be notified before any fees are imposed.

Your username is the e-mail address you entered when you registered for MGA. We recommend using the daily email address used with your agency.

The case documents and access available is explained in our MGA Subscriber Access Overview handout located on the public MGA training tab.  Please contact MGAAccessSupport@courts.state.mn.us if you have additional questions about your access.

Please contact local court administration to request access to the document.  Include the case number and the document name in your request.   The document may need to be reviewed by local court administration.

This issue is occurring intermittently for users when performing a Smart Search by party name. When the error occurs, the case numbers and case links do not load on the search results page. However, users have been able to get the case numbers and links to load by selecting the Name or Date of Birth links near the top of the page. If that workaround does not fix the issue, please report it via our Technical Support Form.  We have reported this issue to our vendor.

MGA has a Hearings Search option. You can search for hearings by judicial officer, party name, case number, attorney name and/or attorney bar number for an entered date range.  MGA does not provide a calendar “session” view that displays the calendar(s) for a particular county or court location. That functionality is available in the Minnesota Partner Calendar (MPARC). 

You can perform a wildcard search by including an asterisk (*) in your search. To perform a wildcard search using a case number, enter at least 4 letters or numbers and then the wildcard asterisk in the Smart Search field and click submit. To perform a wildcard search using a party name, enter at least 4 letters and then a wildcard. If no wildcard asterisk is present, the system assumes an exact name or case search.

You will need to use Minnesota Court Records online (MCRO) to search for judgments. You may also use a  Minnesota Public Access (MPA) Courthouse terminal at any Minnesota District Court to perform a judgment search.

No. Background checks are conducted through the Minnesota Bureau of Criminal Apprehension's (BCA) Minnesota Public Criminal History (CHS) system, which you can access:

• Online at https://cch.state.mn.us
• At their office located at 1430 Maryland Avenue East in St. Paul; or
• By calling (651) 793-2400 for information.

The BCA's CHS system links prior criminal history through fingerprints to verify the identification of the individual. MGA cannot provide this level of verification.

MGA does not offer a search feature to identify all active warrants or warrant history for a party. Instead, users must perform a Smart Search by party name and then review the warrant information in the Register of Actions (ROA) for each case. Warrants are listed in the Case Information section of the ROA. Parties with an active warrant also have a red ‘W’ icon by their name in the ROA. The icon is visible next to the party’s name in all cases, so the presence of the icon does not necessarily mean the active warrant was issued in the case you are currently viewing. Review the Case Information section of the ROA to determine if there is an active warrant on the specific case.

 

No, MGA does not offer the ability to search by law enforcement case number or ICR.

 

The Financial Information section of the Register of Actions (ROA) displays the total amount of restitution ordered, the remaining financial balance due, and any payments made on the case. The financial balance includes restitution and fines and fees, so users may need to calculate the remaining restitution amount by reviewing the payments. MGA only displays payment dates and amounts; users cannot see who submitted the payment.

The status history of any bonds posted in a case is available in the Case Information section of the Register of Actions (ROA). This information includes the date(s) when each bond was posted, forfeited, discharged, etc. To find the amount of any posted bond, review the corresponding bond document in the Case Events section.

 

No. The Rules of Public Access to Records of the Minnesota Judicial Branch prohibit remote access to party phone numbers and email addresses.

 

We have reported this issue to our vendor. Until the print button in the Register of Actions is fixed, we recommend using the print options in your browser. You may need to adjust the print settings to avoid issues such as overlapping text.

 

See the MGA Subscriber Access Overview handout for more information on what records are available in MGA based on your agency type. If you are not able to find the records using a name search, try selecting the Sounds Like option in the Advanced Filtering Options. Additionally, MGA has wildcard search capabilities that allow users to enter several characters followed by an asterisk if you are unsure of a name’s exact spelling. Additional wildcard search instructions are available by clicking on the question mark icon on the Smart Search page within MGA. Please contact local court administration with questions about records you are unable to access in MGA.

 

The agency application process for MGA is outlined on the Apply for MGA Access tab on our public MGA webpage. 

To add new users and remove users from your current MGA accounts, go to the Update Existing Accounts tab on our public MGA webpage. 

Send new agency applications and change requests to GSAreceiving@mjbcourtnet.courts.state.mn.us.  Please do not mail or email materials to other addresses unless specifically requested.  Additionally, secured emails and attachments sent through third party applications cannot be opened by the Judicial Branch.

The Master Subscriber Agreement is to be signed by the director/administrator/manager of your agency, on behalf of the entire agency (i.e., identify your agency name at its highest level, such as Ramsey County Attorney’s Office, or City of Montevideo, or other agency/entity name). Many agencies require city council or county board action to grant the authority to enter into the agreement.

Yes, each agency is required under the Master Subscriber Agreement to have an Agency Account Manager. The Agency Account Manager responsibilities include:

• Serving as the point of contact between the agency and the State Court Administrator’s Office;
• Maintaining a current list of the agency’s Individual Users and their signed User Acknowledgment Forms;
• Promptly notifying State Court Administration when an agency’s Individual Users with individual logins should have accounts added or deleted; and
• Reporting violations of the Agreement by an agency’s Individual Users and the steps taken to remedy the violations.

Your agency director/administrator/manager designates the individual he or she wishes to serve as the Agency Account Manager. The Agency Account Manager must be able to perform the responsibilities stated above (See #22).  Larger agencies may need to have more than one Agency Account Manager.  However, we strongly recommend agencies have no more than two agency account managers.

Check your junk mailbox and/or spam folder for the registration emails. The emails may also take some time to generate (often up to one hour).

You need to work with your Agency Account Manager, who will submit a request on your behalf. Registering your email address is just one step in requesting access to MGA. MGA accounts may take a few weeks to set up after we receive the necessary information from the Agency Account Manager. Once your account is set up, you will receive an email.

Your users can confirm if they have completed the registration process.  Users that have completed the process will receive two confirmation emails, which you can use to verify their registration.  A Quick Reference Guide is available to assist users with both steps of registration.

No. This is not a required field. Additionally, completing this field will not update any attorney or agency information on any case records with the Minnesota district courts.

During registration, select one of your multiple counties from the dropdown menu.  A “State” option is also available in the dropdown menu for agencies that have statewide jurisdiction, such as the State Appellate Public Defender’s Office.  Public defenders will be prompted to select a district when registering. Make sure to include your full agency name during the registration process.

The city/municipality that you contract with is the “agency” for the purposes of your MGA application. The city/municipality will enter into the Master Subscriber Agreement and sign the Request Form. Make sure to include documentation of verification of authority for the person signing the agreement. You will likely submit the application on behalf of the city/municipality.

 

If you represent/work for more than one city, please contact MGAAccessSupport@courts.state.mn.us prior to submitting your application and we will assist with the application process.  Your MGA registration process will depend on the county where each agency is located.  You may need to complete a separate registration for each agency if the agency access differs. Each of your agencies needs to submit a Master Subscriber Agreement and the required supporting documentation.

If you have changed agencies:

 

• You will need to register your new email address and request access with the help of your new Agency Account Manager.
• Your access with your old e-mail address will be removed per your former agency’s Agency Account Manager.

If your email address has changed because of a name change:

 

• You can update your contact email address by editing your MGA profile. This is the address that may be used for system notifications and user communications.
• If you want to change your login ID to match your new email address, you will need to register the new email address and request access with the help of your Agency Account Manager.  The Agency Account Manager will also need to request that your old email address be deactivated.