MyMNGuardian (MMG)

Set Up a New Agency Account

Agency Account Administrators must add professional guardian employees in order to assign them cases 

1. Add employees to the agency under agency account using the employee first name, last name, and email address that will be used for log in and where the employee can receive notifications
   
   Note: employees must use the same email address to set up their individual account.
2. Assign the cases that the employee will be responsible for
3. Assign the appropriate employee role
4. Select the Active empolyee status and Save.

Important: If the employee has already registered prior to being added as an employee by the agency administrator, please contact EAST to request their user account be removed:

• Call (651) 413-8160 or (833) 707-2791 (open Monday-Friday from 8:30 a.m.- 4:15 p.m. Central Time, excluding court holidays).
• Submit a MMG Business Support Form. You will receive a response within 3 business days.

Agency Account Administrator Role

The agency administrator role can:

• Assign cases to employees and manage an employee's accounts
• Complete Personal Well-Being Reports (PWBR) and Affidavits of Service for assigned cases.
• Assign a Company Admin
• Add Cases
• Assign the appropriate employee status
  • Active for a current employee
  • Inactive for an employee no longer working with the agency

Account Set Up

1. The first time you log on to MMG, you will need to register for an account.
2. You MUST have an email address to create an account.
   
   Note: if you work for an agency, you must use the email address the Agency Account Administrator used to assign your cases.
3. You will create your own password for your MMG account.  It is important you remember your password.
4. If you have a cell phone it is recommended that you select “Text Message” to receive your one-time passcode.
5. Once you select “Register” you will receive an Activation email to activate your account.
6. Once activated, login using your username and password to receive your one-time passcode.

Register your case

To register your case you will need to know:

1. The complete court file number
   
   Note: All characters including dashes and all zeros must be included when you first log into the system.